Heather Punke

Storyteller, editor, content strategist in the health care space.

Current: head of content at Collaborate Health

Former: managing editor at Olive; brand journalist with Health Care Service Corporation/Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma and Texas; managing editor of Becker's Hospital Review and Becker's Clinical Leadership & Infection Control

I produce videos alongside a talented multimedia team.

While they take care of things like camera angles, sound and editing, I schedule and conduct interviews, put together the overall narrative and help ensure the videos hit the client's deadline and vision.

Olive • 20th December 2021

How automation is enabling seamless prior authorization

Prior authorization plays an important role in helping patients access safe and effective care. But physicians and health plans agree: the prior authorization process needs to change.

BCBSIL Newsroom • 8th July 2020

Video: After COVID-19 Loss, a Champion for Prevention

Anthony Frieson's sister Patricia Frieson was the first Illinois resident known to have died from COVID-19. Two weeks later, his sister Wanda Bailey died from the virus, too. Anthony, a developer for Blue Cross and Blue Shield of Illinois, is spreading the word so other families don’t have the same experience as his.

BCBSOK Newsroom • 9th December 2019

Helping Oklahomans Get Covered

Fortunately, 26.6% of uninsured Oklahomans qualify for Medicaid. Additionally, half of the uninsured in the state qualify for financial assistance to offset the cost of coverage, according to data from the U.S. Census.

HCSC Newsroom • 7th August 2019

Video: Helping AT&T Put Employees at the Center of Their Benefits Experience

The dedicated design team at Health Care Service Corporation's C1 Innovation Lab puts customers at the center of the creative process. Learn how AT&T collaborated with C1 to imagine a seamless experience for employees who are planning to start or grow a family.

BCBSIL Newsroom • 19th January 2019

Video: Pitching Business Ideas to Improve Health Equity

People face a variety of social, cultural and economic barriers to health care. And there are entrepreneurs looking to help close those gaps.

BCBSIL Newsroom • 3rd October 2018

Video: Sharing Data With Doctors to Improve Care

Health insurers are sharing valuable data that gives health care providers a more complete picture of their practice’s performance against quality and efficiency benchmarks — and how they compare with their peers.