BCBSIL Newsroom
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9th September 2020
How Value-Based Care Supports Doctors During the Pandemic
As hospital wards filled with COVID-19 patients, the exam rooms at Dr. Mark Collins’ office in Elk Grove Village, Illinois, sat empty.
“Utilization fell off a cliff,” says Salma Khaleq, vice president of network management and contracting with Blue Cross and Blue Shield of Illinois. “Clinicians lost an immediate source of revenue.”